Terms and Conditions for Lemongrass Loft

Welcome to Lemongrass Loft, your exquisite destination for luxury accommodation and bespoke culinary experiences. These Terms and Conditions govern your use of our website and services. By accessing or using our online platform, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By utilizing our services, including but not limited to booking accommodation, participating in culinary workshops, or attending themed afternoon teas, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Lemongrass Loft offers a range of premium hospitality services, including:

The availability of specific services may vary and is subject to prior booking and confirmation.

3. Reservations and Bookings

All reservations for accommodation, workshops, teas, and event spaces are subject to availability and confirmation. A valid payment method is required at the time of booking. Details regarding cancellation policies, modification terms, and no-show charges will be provided at the time of reservation, and you agree to adhere to these terms.

4. Payment and Pricing

All prices displayed on our site are in Singapore Dollars (SGD) unless otherwise stated, and are subject to applicable taxes and service charges. We reserve the right to change our prices at any time without prior notice; however, confirmed bookings will honor the price agreed upon at the time of reservation. Payment methods accepted will be specified during the booking process.

5. Guest Conduct and Responsibilities

Guests are expected to conduct themselves in a respectful manner, mindful of other guests and our staff. Any damage to Lemongrass Loft property caused by guests will be charged to the guest. We reserve the right to refuse service or eject guests who are disruptive, engage in illegal activities, or violate these terms.

6. Culinary Workshops and Events

Participation in culinary workshops and events requires adherence to specific guidelines and safety instructions provided by our staff. Lemongrass Loft is not liable for any injuries or adverse reactions resulting from participation if safety instructions are disregarded. Please inform us of any allergies or dietary restrictions in advance.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and culinary workshop materials, is the intellectual property of Lemongrass Loft and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

Lemongrass Loft strives to provide exceptional service. However, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or website, or from any interruption, error, or omission in our services. This includes but is not limited to loss of data, profits, or business opportunities, except where prohibited by law.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Amendments to Terms

Lemongrass Loft reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions or our services, please contact us:

Lemongrass Loft

18 Ann Siang Hill,

Unit #02-01,

Singapore, Central Region, 069798

Phone: +65 6789 0123